Payment & Contact Info

Payment Options:

To pay with a debit/credit card 24/7, select "Login / Make Payment" above. If you do not know your username and/or password, see your original text / email from us at the time of rental or see below "How to Contact Lucama Self-Storage"

Telephone Business Hours:  

Mon-Fri 9am-6pm, Sat 9am-3pm at 252-239-7000

Gate Code Access Hours (for current / new customers only) 

6 am - 9 pm, 7 days a week

Mailing Address for Payments (mailing a check or money order is not recommended):

Lucama Self Storage, PO Box 982, Fremont, NC 27830

Physical Address: 5300 US Hwy 301, Lucama, NC 27851

No mail, parcels or shipments of any kind may be delivered to the physical address above.  If any of these are required in relation to renting storage, please contact us so that we may further assist you. 

How to Contact Lucama Self Storage:

Current Customers / Emergency Assistance: Pease contact us by replying to the last known text or e-mail received from Lucama Self Storage. Only one cell number and one e-mail address most recently set up in your account can receive texts / e-mails from us. If not able to find a recent text or e-mail from us, call Mon-Fri 9am-6pm, Sat 9am-3pm at 252-239-7000. If we are unable to answer your call, please wait for the voice mail prompt and leave your name, number and a brief message as to the nature of your call. We promptly respond to our customers' calls during telephone business hours or after hours when there is a serious emergency. Thank you for storing with us!

New / Potential Customers: You may rent on this website 24/7. We guarantee an immediate response to new rentals Mon-Fri 8am-6pm, Sat 9am-3pm and sometimes outside of those hours when able. If you have questions, please call Mon-Fri 8am-6pm, Sat 9am-3pm at 252-239-7000. If we are unable to answer, PLEASE WAIT for the voice mail prompt and leave your name, number and a brief message. We respond immediately to anyone who needs more information before renting or who rents online!